Holiday Scent & Style Set
Rs. 800.00
Regular price
Unit price
Translation missing: en.general.accessibility.unit_price_separator
| Order processing | 3-5 days |
|---|---|
| Shipping | 5-7 days |
| Care instructions | To keep your macrame ornament looking its best, simply spot clean with a mild detergent and let it air dry. Avoid excessive exposure to water to maintain the integrity of the knots. |
| Disclaimer | As each ornament is handmade, there may be slight variations in size and appearance! We do our best to showcase our products as accurately as possible in our photos and descriptions. Please keep in mind that colours may appear different on screen than they do in person! Please note that each container is a unique work of art, handcrafted and sourced from local artisans. As a result, no two containers will be identical. The natural material used in their creation may exhibit certain imperfections, which are an inherent part of its charm. These imperfections, such as variations in colour, texture, and shape, contribute to the individual character of each piece. We celebrate the craftsmanship and the distinctive qualities of these handcrafted containers, which enhance the overall beauty and uniqueness of your candle set. Thank you for supporting local artisans and appreciating the authenticity of their creations. |
We have partnered with a shipping service to ship all our products. We guarantee a full-fledged quality check before packing and shipping all our products. You will receive the tracking details one the order is shipped. Please ensure that the contact and shipping information is correct to ensure a hassle-free delivery experience.
1. Returns and Refunds:
- Made to order: As our products are made to order, we generally do not accept returns or offer refunds unless there is a defect or error on our part.
- Defective or Incorrect Items: If you receive a defective or incorrect item, please contact us within 5 days of receiving your order. We will assess the issue and, if applicable, offer a refund or replacement.
2. Exchanges:
- Customisation Errors: In the event where there is an error in your order due to our oversight, we will gladly exchange the item for the correct version. Please contact us within 5 days of receiving your order to initiate an exchange.
3. Cancellations:
- Change of mind: We do not accept returns or exchanges or provide refunds if you simply change your mind or no longer want the product.
4. Communication and Support:
- To initiate a return or exchange, please contact us at the3bstory@gmail.com
- Provide your order number, a detailed description of the issue, and any relevant photographs to assist us in assessing the problem. We highly recommend to create an unboxing video for the same.